:Job Title: Site Reliability Engineer, AVPLocation: Bangalore, IndiaRole Description
Deutsche Bank API Platforms and Integration Services team orchestrates internal and external API Platforms, portals, enabling services and embedded finance products in global level.
The team is highly skilled and innovative group dedicated to developing cutting-edge solutions and services that leverage the power of APIs to drive digital transformation and enhance the banking experience for clients worldwide.
What well offer youAs part of our flexible scheme, here are just some of the benefits that youll enjoy
Best in class leave policy
Gender neutral parental leaves
100% reimbursement under childcare assistance benefit (gender neutral)
Sponsorship for Industry relevant certifications and education
Employee Assistance Program for you and your family members
Comprehensive Hospitalization Insurance for you and your dependents
Accident and Term life Insurance
Complementary Health screening for 35 yrs. and above
Your key responsibilitiesApplication Monitoring
Proactively monitor application stability using Splunk and New Relic.
Set up alerting and automated responses to minimize downtime.
Perform root cause analysis and manage incidents for issue resolution.
Monitor system performance, identify bottlenecks, and collaborate on optimizations.
User Support
Assist users with UI-related issues and provide effective resolutions.
Create and maintain user-friendly documentation for self-service support.
Develop and maintain incident response procedures for rapid issue resolution.
Enhance troubleshooting tools and processes for improved efficiency.
Be proficient in the web application's user interface for user support.
Diagnose and resolve complex technical issues affecting the web application.
Collaboration with Scrum Team
Collaborate with UI/UX designers and developers to enhance the user experience.
Actively participate in Scrum team activities, including stand-ups and sprint planning.
Ensure seamless integration of reliability and performance enhancements into development.
Collaborate with the team to prioritize and track defect and improvement request progress.
Product Continuous Improvement
Maintain open communication with the Product Owner for product alignment.
Ensure SRE tasks align with the product's strategic goals.
Participate in backlog refinement meetings to prioritize SRE-related work items.
Suggest UI improvements based on user feedback and usage patterns.
Identify, document, and communicate defects and improvement opportunities.
Other
Execute releases and contribute to the deployment process.
Provide on-call support as part of a rotation for 24/7 incident response.
Your skills and experience
Utilize containerization technologies (e.g., Docker) and orchestration platforms (e.g., Kubernetes).
Knowledge in GCP other similar cloud technologies
Possess strong API knowledge, ensuring availability and reliability.
How well support you
Training and development to help you excel in your career
Coaching and support from experts in your team
A culture of continuous learning to aid progression
A range of flexible benefits that you can tailor to suit your needs
About us and our teamsPlease visit our company website for further information:We strive for a in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.We welcome applications from all people and promote a positive, fair and inclusive work environment.