Job Description

About Us

Aristo is a leading manufacturer & supplier of wardrobe shutters, furniture & aluminium profiles, with our global presence panning across 14 countries (including Russia, Europe, China, India, USA, New Zealand, UAE, Kazakhstan, Azerbaijan, Bahrain, Qatar & more).

for Site Coordinator

As a Site Coordinator, you will be responsible for coordinating and managing service operations to ensure the efficient and effective delivery of services to our customers. You will play a critical role in scheduling service engineers, managing work orders, maintaining communication with customers, and ensuring compliance with quality standards and company policies.

Qualifications:

• 1- 3 years of relevant experience (Interior /Furniture Industry)
• Diploma / Graduate / MBA

Duties and Responsibilities:

• Scheduling and Dispatch: Coordinate service engineer schedules, assign tasks, and dispatch engineers to customer sites .
• Work Order Management: Manage work orders, ensure accurate documentation, and track progress.
• Customer Communication: Serve as a primary point of contact for customers, addressing concerns and providing updates.
• Engineer Support : Provide technical support and guidance to service engineers as needed.
• Quality Control: Monitor and ensure quality standards are met, addressing any issues or defects.
• Inventory Management: Manage spare parts and inventory, ensuring adequate stock levels.
• Reporting and Analytics: Generate reports and analyze data to improve service efficiency and customer satisfaction.
• Team Management: Supervise and mentor service engineers, conducting performance evaluations and training.
• Process Improvement: Identify areas for process optimization and implement changes to enhance service delivery.
• Warranty Management: Manage warranty claims, processing and tracking warranty-related repairs and maintenance.
• Compliance: Ensure adherence to safety protocols, industry regulations, and company policies

Job Type: Full-time

Pay: ?15,000.00 - ?23,431.49 per month

Jadwal:

• Day shift
• Morning shift

Tunjangan:

• Health insurance
• Life insurance
• Paid sick time
• Provident Fund

Experience:

• total work: 1 year (Preferred)

Work Location: In person