Job Description

- Highly skilled Siebel CRM Specialist with expertise in configuration, deployment, and optimization
- Strong technical background in Siebel CRM, particularly versions IP17 and IP19.x
- Solid understanding and proficiency in Agile methodologies, specifically Scrum Framework
- Bachelor's or Master's degree in Computer Science or a related field (or equivalent industry experience)
- 5+ years of experience in Siebel CRM configuration, deployment, and performance fine-tuning
- Proficient with Siebel IP17, IP19.x, and beyond
- Extensive experience with Siebel performance tuning and optimization
- In-depth understanding of Siebel Enterprise Architecture and Siebel Best Practices
- Expertise in Siebel configuration across UI Layer, Business Object (BO) Layer, and Data Object Layer
- Advanced knowledge of workflow and eScript
- Skilled in configuring and integrating inbound and outbound web services, JMS configuration, and REST APIs
- Hands-on experience with Siebel Open UI, including Presentation Model (PM) and Physical Renderer (PR)
- Proficiency in configuring Assignment Manager criteria and Workflow Load (WL) distribution
- Familiarity with Siebel server management and server administration tasks
- Expertise in Siebel Marketing Campaigns, Lead Management, and Service Request modules
- Proficiency in operating systems such as Linux and Windows
- Experience in Java for custom development tasks
- Strong knowledge of banking domains, particularly in campaign management
- Experience in retail and corporate sectors, with a deep understanding of customer journeys and CRM strategies.

MP DOMINIC AND CO