Position Summary:A Shipment Coordinator is responsible for managing all aspects of shipping routes and delivery, specifically with regard to customer satisfaction.Work You\xe2\x80\x99ll Do:Once order is received a thank you message / call is shared with all.Confirming shipment dates at time of ordering and reconfirming the same once machine goes into manufacturing and a third time once it\xe2\x80\x99s nearing readiness. The said should be properly documented for scope of clarity and audits.Checking orders, advances, items received, inventory, and deliveries for accuracy.Coordinating and managing all shipping activities, including dispatching, routing, and tracking transportation vehicles.Ensuring that all legal requirements, including permits and insurance, are met.Communicating with customers, drivers, and other team members to coordinate shipping times and locations.Monitoring and reporting on transportation costs.Resolving issues regarding shipped orders / back orders / pending material at shop floor if any.Ensuring that customer complaints are resolved in a timely manner.Coordinating with warehouse staff to ensure proper storage and distribution of products.Ensure proper hand over of machines post installation with plant heads.Routine calls to random customers for feedback and gathering VOC.Team:This position shall be part of Sales Support team and shall report to Shipment ManagerBasic Qualifications:Graduate with 4 to 5 years of experience in handling Shipment related activities in manufacturing companiesPreferred Qualifications:The Shipment Coordinator must have strong organizational skills, excellent communication skills, and the ability to solve problems quickly and effectively. They should also have a good understanding of safety processes and legal regulations. Knowledge of logistics systems and direct experience with shipping coordination is required.Who we are:Milacron is a global leader in the manufacture, distribution and service of highly engineered and customized systems within the $27 billion plastic technology and processing industry. We are the only global company with a full-line product portfolio that includes hot runner systems, injection molding, extrusion equipment. We maintain strong market positions across these products, as well as leading positions in process control systems, mold bases and components, maintenance, repair and operating (\xe2\x80\x9cMRO\xe2\x80\x9d) supplies for plastic processing equipment. Our strategy is to deliver highly customized equipment, components and service to our customers throughout the lifecycle of their plastic processing technology systems. Milacron is a Operating Company of Hillenbrand.Hillenbrand (NYSE: HI) is a global industrial company that provides highly-engineered, mission-critical processing equipment and solutions to customers in over 100 countries around the world. Our portfolio is composed of leading industrial brands that serve large, attractive end markets, including durable plastics, food, and recycling. Guided by our Purpose \xe2\x80\x94 Shape What Matters For Tomorrow\xe2\x84\xa2 \xe2\x80\x94 we pursue excellence, collaboration, and innovation to consistently shape solutions that best serve our associates, customers, communities, and other stakeholders. To learn more, visit: www.Hillenbrand.com.EEO: The policy of Hillenbrand Inc. is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual\'s age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, Hillenbrand Inc. and our operating companies are committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at recruitingaccommodations@hillenbrand.com . In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. At Hillenbrand, everyone is welcome to apply and "Shape What Matters for Tomorrow".
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