Job Description

At Tetra Pak we commit to making food safe and available, everywhere; and we protect what\'s good - protecting food, protecting people, and protecting the planet. By doing so we touch millions of people\'s lives every day. And we need people like you to make it happen.Job SummaryTetra Pak Global Information Management (Global IM) supports the Tetra Pak Group with all aspects of Information Management. We set the Information Management strategy and standards and work together with Tetra Pak\'s Global Process Owners to automate our business processes making sure we run projects & services that provide the greatest value for Tetra Pak and its customers. Global IM has approx. 900 employees in four main sites: Chakan in India, Lund in Sweden, Denton in the USA and in Singapore.We are based in Chakan, PuneTransport Services Provided, Work Mode : Hybrid : 2 days\' Work from Home and 3 days\' Work from Office.Work from Office timings: IST 07:30 am to IST 04:30 pmWhat you will do

• Provide Tier 2 and Tier 3 support for incidents related to End User Hardware, VDI & OSD task sequences
• Proactively involved in service improvement and problem management
• Be part of project resource involved in design and project implementation.
• Regular Coordination with Service Managers

We believe you haveTechnical Skills & Expertise

• Good knowledge of SharePoint on premise.
• Install and administer SharePoint on premise.
• Maintain and update SharePoint on premise.
• Troubleshoot SharePoint issues.
• SharePoint support and end-user training.
• SharePoint backup and restore.
• Good knowledge of Microsoft 365 environment and apps.
• Good knowledge of Microsoft 365 admin centres, including (but not limited to) ser-vice health, policies, analytics and audit log reports.
• Microsoft 365 retention, legal hold, and backup and recovery.
• Excellent knowledge of SharePoint Online, OneDrive and Teams.
• Good knowledge of Azure and Power Platform is a plus. Especially Power Auto-mate, Power Apps and Power BI.
• Troubleshoot Microsoft 365 issues including (but not limited to) SharePoint Online, OneDrive, Teams, Planner, Forms and Viva.
• Microsoft 365 support and end-user training.
• Develop future strategies for Microsoft 365 products and services.
• Create new guidelines.

Desired Characteristics

• Bachelor\'s degree in information technology, computer science, or similar.
• At least 5 years\' experience as SharePoint or Microsoft 365 administrator.
• Good knowledge of SQL Server, Windows Server, and PowerShell.
• Good analytical and problem-solving skills.
• Good people skills and communication skills.
• Good time-management skills

We Offer You

• A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
• A culture that pioneers a spirit of innovation where our industry experts drive visible results
• An equal opportunity employment experience that values diversity and inclusion
• Market competitive compensation and benefits with flexible working arrangements

Apply NowIf you are inspired to be part of our promise to protect what\'s good; for food, people, and the planet, apply through our careers page at .This job posting expires on 15/07/2024.If you have any questions about your application, please contact Poonam Agarwal.Diversity, equity, and inclusion is an everyday part of how we work. We give people a place to belong and support to thrive, an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed. We embrace difference, celebrate people for who they are, and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide.

Tetra Pak