Job Description

What can you expect as a FedEx team member?

• Career Mobility and Development: When you join FedEx, youre joining a team with possibilities that literally span the worldxe2x80x94from opportunities for advancement and location transfer, to training and leadership programs.
• Total Compensation and Benefits Package: We want to keep our employees for a long time, so we offer competitive benefits, opportunities for flexible work arrangements, and programs to support well-being.

Equal OpportunitiesOur greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness and respect to all regardless of who you are. We encourage you to apply even if you feel your experience does not align with all the aspects in the job description as you could be exactly who we need for this or another opportunity.We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, veteran status or any other characteristic protected under national, state or local laws. We will reasonably accommodate team members and third parties with physical and mental disabilities." Please note that the Job will close at 12am on Posting Close date, so please submit your application prior to the Close Date"Company: INT FedEx Express Transportation and Supply Chain Services (India) Pvt. Ltd.City:ChennaiScheduled Weekly Hours: 48Worker Type: RegularPosting Start Date 4-Apr-2025Posting Close Date: 11-Apr-2025Job Family: FXE-MEISA: Global Business Services AnalystPosition Summary:What will you do:

• Oversee Global Business Services (GBS) operations, ensuring alignment with organizational goals and standards.
• Develop and implement controls and processes to enhance operational efficiency and compliance.
• Manage vendor relationships, ensuring effective collaboration and performance.
• Coordinate with Business Process Outsourcing (BPO) partners to optimize service delivery.
• Conduct strategic M&A due diligence and integration, providing expert analysis and support.
• Lead and support change management initiatives to drive organizational transformation.
• Facilitate effective communication across departments and with external stakeholders.
• Manage labour relations, ensuring compliance with regulations and fostering a positive work environment.
• Monitor and manage Key Performance Indicators (KPIs) to ensure service delivery excellence.
• Act as a technical expert on complex subjects, supporting management with analysis, interpretation, and application of information. Lead or support projects by applying specialized expertise.

You will be a great fit if you:

• Have relevant experience with BPO background for 8 to 10 years.
• With atleast 4 to 5 years in RTR experience.
• Analytical Skills
• Numerical Skills
• Presentation Skills
• Interpersonal Skills
• Judgement & Decision-Making Skills

Analytical Skills;Numerical Skills;Presentation Skills;Interpersonal Skills;Judgement & Decision Making Skills

FedEx