Job Description

What You\'ll DoThe Salesforce Lifecycle organization is responsible for all Lifecycle processes and systems anchored on delivering the best customer and partner experience.As a software engineer within the SFDC Renewals IT team, you will develop scalable futuristic solutions to address new business models, business challenges and help drive digital transformation. You will collaborate on multi-functional projects to identify areas for improvement. You will analyze internal processes, data, and problems, and identify benefits from enabling new capabilities by using new & emerging digital and cloud technologies.You will:Implement new features in a highly collaborative environment with product managers, UI/UX specialists, Business systems architects and analysts in a multi cloud environment.Deep understanding of the Salesforce processes and development methodologies.Proficiency in various scripting languages like Apex, SFDC triggers, Visual Force, JavaScript, and DB languages such as SQL.Well-versed with the SFDC Lightning web component (LWC) framework.Work closely with Scrum master, Product owner and global delivery teams to drive and be a key contributor to Project releases and sprint payloads.Collaborate multi-functionally with other IT teams to implement an integrated digital experience.Identify SFDC Renewals process gaps, challenges, and tech debts; translate these into a transformation strategy and roadmap, and orchestrate end-to-end solutionsWho You\'ll Work WithYou\'ll work with business partners as well as your team of data and IT professionals, scrum teams, and other business analysts. You\'ll get to work with leaders in the industry to shape the future of Cisco\'s customer and partner lifecycle.Who You AreExperience with multi cloud architectures such as SFDC and commerce business processes.Must have 7+ year\'s relevant experience with a BS degree, MS in Computer Science or Information Science is a plusExperience with SFDC business processes & architecture specifically opportunity management and renewals business process.Salesforce Admin certfiedCollaborating with the Salesforce administrator on profiles ,security, scalability, limits.Develop Apex (classes and triggers), Visualforce to extend Salesforce to support business requirements,Custom User Interface development, including Visualforce pages/Lightning pages, Aura Components and Lightning Web Components,Adhere to Salesforce best practices, maintain code documentation, and write / maintain test classes for all custom development,Take ownership of release cycles to implement and deploy new/updates to existing applications and codeIntegrating and maintaining in house and 3rd party business applications to SalesforceExperience with the CI/CD pipeline.Collaborating with IT / Developers for other systems to integrate across the business,Experience working in Agile teams and methodologies such as Scrum & Kanban.Outstanding analytical thinking and problem-solving skillsSelf-starter, pro-active who can work both independently and collaborative.Fun, highly upbeat personality; standout colleague that works well in a fast-paced and driven environment with expectations to deliver high-impact value to the companyAbility to work in a diverse, dynamic environment and effectively collaborate across global teamsExperience working in large complex, multi-functional programsAdaptive and dynamic to drive transformation and change mentalitiesHands-on; able to understand technical issues & help connect the dots.Excellent decision-making skills and communication skills.#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.We embrace digital, and help our customers implement change in their digital businesses. Some may think we\'re \xe2\x80\x9cold\xe2\x80\x9d (36 years strong) and only about hardware, but we\'re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do - you can\'t put us in a box!But \xe2\x80\x9cDigital Transformation\xe2\x80\x9d is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.So, you have colorful hair? Don\'t care. Tattoos? Show off your ink. Like polka dots? That\'s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!Message to applicants applying to work in the U.S. and/or Canada:When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate\'s hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.U.S. employees have to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:.75% of incentive target for each 1% of revenue attainment up to 50% of quota;1.5% of incentive target for each 1% of attainment between 50% and 75%;1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

Cisco Systems