Job Description

If you run toward knowledge and problem-solving, join us
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About NetApp


NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or environment, we help our customers identify and realize new business possibilities. And it all starts with our people.


If this sounds like something you want to be part of, NetApp is the place for you. You can help bring new ideas to life, approaching each challenge with fresh eyes. We embrace diversity and openness because it's in our DNA. Of course, you won't be doing it alone. At NetApp, we're all about asking for help when we need it, collaborating with others, and partnering across the organization - and beyond.


"At NetApp, we fully embrace and advance a diverse, inclusive global workforce with a culture of belonging that leverages the backgrounds and perspectives of all employees, customers, partners, and communities to foster a higher performing organization."-George Kurian, CEO



Services Account Executive
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Bengaluru, Karnataka, India


Job category: Professional Services


Job ID: 128771-en_US


Job summary
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The individual for this role will be assigned to large, complex, high visibility, strategic, or tactically important accounts. They will Work independently. Interfaces with all levels of management negotiating and influencing to build consensus. Presents programs internally and externally. The Work is focused on operational plans in support of strategic goals.. The role will be responsible for :

• Responsible for achievement of services targets as described in the Services Sales Compensation Plan.Responsible for achieving locally (Geo) assigned P/L objectives and targets which typically include, but not be limited to:
+ services bookings
+ services revenue
+ gross and contribution margin $/% targets.
• Management of services sales pipeline.
• Drive the closure of all commit deals.
• Deliver accurate monthly services bookings/P&L forecast.
• Manage attach rates.
• Ensure timely and successful delivery of all services engagements.
• At the discretion of the Geo VP, be responsible for
+ Execution of the staffing strategy of our services delivery workforce
+ Managing resource mix between FTEs, CDPs, GSDC and delivery partners to achieve P&L objectives.
• Drive the execution of the services strategy
• Participate in the quarterly business review (QBR)
• Participate in the annual business planning and Annual Operating Plan (AOP) process.
Job responsibilities
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Assigned to large, complex, high visibility, strategic, or tactically important accounts.

Works independently. Interfaces with all levels of management negotiating and influencing to build consensus. Presents programs internally and externally. Work is focused on operational plans in support of strategic goals.

• Responsible for understanding highly complex requirements for NetApp customers.
• Lead in creating multi-modal NetApp services solutions.
• Articulate methodology, technical scope and pricing.
• Able to drive deal closure.
• Possess a strong understanding of customer requirements.
• Provide leading solutions through leveraging full NetApp PS portfolio, including consumption and subscription models.
• Be expert in ability to articulate and position value-add commercial models.
• Have an in-depth knowledge of professional services.
• Be able to articulate the value proposition of NetApp professional services solutions.
• Develop detailed solutions that includes scope of work, level of effort, financial, technical, and legal components.
• Work with account teams.
• Build relationships with IT executives and senior management, key decision makers, and technology influencers.
Job requirements
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• Demonstrated services sales and account management experience.
• Ability to liaise with customers at all levels
• Demonstrated experience selling at the customer executive level (preferably in the high-tech industry).
• Excellent time management skills.
• Ability to take account ownership.
• Good analytical capabilities.
• Excellent verbal and written communication skills.
• Excellent presentation skills.
• Demonstrated track record of strong achievement against quota.
• Specialist in advanced sales, technical, business skills.
• Ability to develop and cultivate lasting customer relationships.
Education
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8 -10 years of demonstrated services sales and account management experience.

Equal Opportunity Employer:


NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification.

Did you know...


Statistics show women apply to jobs only when they're 100% qualified. But no one is 100% qualified. We encourage you to shift the trend and apply anyway! We look forward to hearing from you.

Why NetApp?


We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches.


We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off each year to volunteer with their favourite organizations. We provide comprehensive benefits, including health care, life and accident plans, emotional support resources for you and your family, legal services, and financial savings programs to help you plan for your future. We support professional and personal growth through educational assistance and provide access to various discounts and perks to enhance your overall quality of life.


If you want to help us build knowledge and solve big problems, let's talk.