Job Description

Unikomm is looking for a highly skilled Technical Lead-India to join our team in India!UniKomm, a cutting-edge digital transformation firm based in Riyadh and an esteemed Elite Partner of ServiceNow, invites applications for a full-time position as a ServiceNow ITSM Senior Consultant.Company Overview: Since 2014, UniKomm has led the charge in digital transformation as the first certified Saudi partner of ServiceNow Inc. Our commitment to excellence extends to being the exclusive partner in the GCC offering in-country ServiceNow cloud services. Dedicated to empowering premier organizations in Saudi Arabia and the Middle East, we specialize in refining and enhancing IT and business operations, driving efficiency, reducing downtime, and optimizing costs. UniKomm stands ready to deploy and leverage ServiceNow technology, manage end-user services or data centers, and tackle IT, Customer Service, GRC, and broader business challenges.Who we are looking for:
Are you a seasoned ServiceNow professional with a knack for leadership and a wealth of experience across various ServiceNow modules? Join our dynamic team in India as a ServiceNow Technical Lead. We\'re seeking a talented individual who can bring expertise across multiple ServiceNow modules to drive innovation and excellence in our projects.Key Responsibilities:

• Lead and mentor a team of ServiceNow developers, providing guidance and support throughout the project lifecycle.
• Utilize your in-depth knowledge and experience across various ServiceNow modules, including ITSM, ITOM, Service Portal, HR Service Delivery, CSM, and more.
• Collaborate with stakeholders to understand business requirements and translate them into effective ServiceNow solutions.
• Design, configure, and implement complex ServiceNow solutions tailored to the unique needs of our clients.
• Conduct workshops, deliver training sessions, and provide ongoing support to end-users to ensure successful adoption of ServiceNow platforms.

Qualifications:

• Proven experience as a ServiceNow Technical Lead, with expertise across multiple ServiceNow modules.
• Strong understanding of ITIL processes and best practices.
• Demonstrated proficiency in requirement gathering, solution design, configuration, and implementation of ServiceNow solutions.
• Extensive experience working with the ServiceNow platform, including CMDB, Service Catalog, and various ITSM modules.
• Excellent leadership skills with the ability to effectively mentor and guide team members.
• Exceptional communication and interpersonal skills, with a track record of successful collaboration with clients and cross-functional teams.
• ServiceNow certifications such as CSA, CAD and CIS-ITSM, and additional module certifications are highly desirable.
• Bachelor\'s degree in computer science, Information Systems, or a related field.

If you\'re ready to take on a leadership role and make a significant impact with your diverse ServiceNow expertise, we want to hear from you! Join us in driving innovation and delivering exceptional ServiceNow solutions to clients across India. Apply now to be part of our dynamic team!Powered by JazzHR

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