Job Description

Job Title: ServiceNow Financial Services Operations (FSO) Specialist
Location: Hyderabad Budget : As per Market

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We are seeking a skilled and detail-oriented ServiceNow FSO Specialist to join our dynamic team. The ideal candidate will be responsible for configuring, optimizing, and scaling ServiceNow FSO (Financial Services Operations) modules to meet business requirements, while ensuring peak performance and high scalability.
Key Responsibilities:
Optimize and Scale: Identify opportunities to enhance performance and improve the scalability of ServiceNow FSO implementations.
Configuration and Development: Develop and configure ServiceNow FSO modules, including data model setup, Performance Analytics (PA) enablement, and Commercial & Service workflows.
Code Review and Peer Walkthroughs: Perform detailed code reviews and lead peer walkthroughs to maintain high standards in code quality.
Workflow and Script Management: Configure workflows, applications, scripts, and integrations within ServiceNow FSO modules to streamline financial service operations.
Documentation: Document technical designs, development processes, and solution configurations for clarity and future reference.
Feature Building: Develop and implement multiple FSO-related features, including advanced work assignment enablement and configuration.
Required Skills and Experience:
ServiceNow FSO Expertise: Proven experience working with ServiceNow Financial Services Operations (FSO) platform.
Configuration and Setup: Expertise in configuring ServiceNow FSO modules, setting up data models, and developing workflows.
Performance Analytics: Experience with Performance Analytics (PA) enablement and creating FSO-specific workflows for efficient operations.
ServiceNow Knowledge: Familiarity with ServiceNow Customer Service Management (CSM) and custom application development.
Client Interaction: Strong ability to lead and manage customer-facing discussions, conduct workshops, and provide comprehensive configuration reviews.
Problem Solving: Excellent analytical and problem-solving skills focused on optimizing performance and enhancing system scalability.
Documentation: Exceptional skills in documenting development and technical configurations with precision and detail.
Preferred Skills:
Include any preferred qualifications or certifications, such as ServiceNow certifications or experience in financial services.

Job Type: Full-time

Pay: Up to ?2,000,000.00 per year

Experience:

• total work: 10 years (Preferred)

Work Location: In person