Job Description

About this role:



Wells Fargo is seeking a Product Owner, in the title of Lead Digital Product Manager.



In this role, you will:



This role is part of the IT Management Transformation Program through ServiceNow. As a Lead Business Services Consultant working in the agile teams, the employee is expected to contribute to all the activities of technical governance with driving factors of improvement, optimization and automation.• This is more of a techno-functional-governance role that requires to utilize your ServiceNow knowledge and experience to contribute to key ServiceNow initiatives
• Lead scrums teams to define product vision, roadmap, and growth opportunities, and communicate with stakeholders throughout the project
• Collaborate with internal and external stakeholder to analyze needs and align product roadmap to strategic goals
• Work closely with product managers and business teams to create and maintain product backlog according to business requirements
• Plan and prioritize product development and product feature backlog
• Develop detailed product feature specifications and ensure they're clearly understood by relevant teams
• Assess value, develop cases, and prioritize stories and epics to ensure work aligns with product strategy
• Serve as product ambassador with internal and external stakeholders, sharing knowledge and resolving issues
• Collaborate and consult with key technical experts, senior technology team, and external industry groups to resolve complex technical issues and achieve goals

Required Qualifications, US: • 15+ years of Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Required Qualifications, International: • 15+ years of Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications: • Bachelor's Degree in Computer Science or equivalent
• Overall 15+ years in IT industry
• At least 10 years of ServiceNow technical experience across the following areas: custom application development, custom Integration using SOAP and REST, scripting in JavaScript, Jelly and HTML, Custom UI Pages, Business Rules, Workflows, Macros and Client Scripts, ServiceNow Version Upgrades etc.
• Knowledge of IT Service Management & Operations. ITIL Service Delivery processes and ITIL v3 or ITIL4 certifications is big advantage.
• In-depth knowledge of agile methodology for project management
• Understanding of business value related to features and functions
• Outstanding communication, presentation, and leadership skills
• Sharp analytical and problem-solving skills
• Ability to effectively manage conflicting needs of stakeholders
• Must be a team player with excellent coordination skills

Posting End Date:


31 Jul 2024

•Job posting may come down early due to volume of applicants.




We Value Diversity



At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.



Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.



Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.



Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.



Applicants with Disabilities



To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .



Drug and Alcohol Policy



Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.



Wells Fargo Recruitment and Hiring Requirements:



a. Third-Party recordings are prohibited unless authorized by Wells Fargo.



b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.