Job Description

Develop, document, test, modify and maintain new and existing operations for ServiceNow . Learn and apply standard techniques, procedures, and criteria to the ops life cycle. Through time and exposure, gain specific application and technology knowledge to participate in and contribute to the specification and design development process for ETL components across the portfolio. Create system and operating documentation.Technical Expertise:

• Experienced in User Administration, User Interface Level Integration & MID Server Integration
• Knowledge of Import Sets for data loading from external file or database to the service-now.com
• Continuously monitor application performance and vendor recommended patches & upgrades.
• Partner with the business on exploring new opportunities to automate the operations processes.
• Experience on ITIL Process consulting and/or implementation
• Experience on following ServiceNow modules - Incident Management, Problem Management, Change Management, Service Level Management, CMDB, Knowledge Management, Asset Management and CMS
• Experience on basic Java scripting
• Experience in handling service now incident and request queue.
• Experience in clone & deployment in ServiceNow
• Experience in documentation and review activities
• Experience in complex data migration

REQUIRED QUALIFICATIONS:

• Bachelor's degree or equivalent work experience with 3+ years of experience as an operations engineer
• 2 - 4 years of configuration and administration experience in an enterprise environment
• Development/Operations/Administration experience with ServiceNow platform.
• ServiceNow implementation experience in ITSM modules (Incident, Problem, Change, CMDB & Asset).
• ServiceNow Certified Application Admin

Location: Noida (preferred) /GurugramTimings: 2 PM till 10:30 PMCab Facility provided: Yes.About Our Company
Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U.S. based financial planning company headquartered in Minneapolis with a global presence. The firms focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. Youll also have plenty of opportunities to make your mark at the office and a difference in your community. So if you're talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP.Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law.Full-Time/Part-Time Full timeTimings (2:00p-10:30p)India Business Unit AWMPO AWMP&S President's OfficeJob Family Group Technology

Ameriprise Financial