Job Description

Experience: 5-15 yearsLocation: PuneJob Summary and Responsibilities:\xc2\xb7 Strong understanding and knowledge in ITIL Processes.
\xc2\xb7 Design and develop solutions within ServiceNow environment to include modifications of applications, Forms , Workflows/Flows and interfaces supporting ITIL customers.
\xc2\xb7 Develop and configure Business Rules, UI Policies, UI Actions, Client Scripts ,Script Includes, Widgets.
\xc2\xb7 Develop and configure Notifications , UI Pages, UI Macros, ACLs, Transform Maps and other core concepts.
\xc2\xb7 Develop standards , process and support and maintenance of existing environment
\xc2\xb7 Develop use-case scenarios for Testing.
\xc2\xb7 Assist with analyzing and converting business requirements to system requirements.
\xc2\xb7 Work with stakeholders to design testing strategies for development, QA and UAT environments.
\xc2\xb7 Working knowledge of ServiceNow release upgrade process for implementation.
\xc2\xb7 Experience with full suite of ITSM modules including Incident, Request, Problem, Change, Case Management, Service Portal.
\xc2\xb7 Integrate ServiceNow applications with third applications using REST/SOAP APIs.
\xc2\xb7 Experience working with Javascript, JSON, AJAX, HTML, XML, Angular with advance scripting capabilities.
\xc2\xb7 Require strong debugging and troubleshooting skills.
\xc2\xb7 To be proficient in understanding end to end deployment process.Qualifications:\xc2\xb7 5+ years overall work experience with 3+ years relevant experience with ServiceNow developing core ITSM modules including, ServiceNow Integration, Scripting, Service Portal, Flow Designer, Incident, Problem, Change, Case ,Agent Workspace.
\xc2\xb7 ServiceNow Developer Certifications preferably CSA, CAD.
\xc2\xb7 Strong verbal and written communication skills , proven technical leadership.

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