Job Description

Description: Location: Hyderabad Experience: 5+ Years Position Summary: Customer is seeking a highly motivated and team-oriented Senior ServiceNow developer (Contractor) to drive solutions within our GIS ServiceNow team. This team primarily manages the ServiceNow platform supporting workflows, integrations, and automation for various internal business teams such as IT, HR, Facilities, Solution Center, Legal and Finance. This position will be responsible for implementing, enhancing and maintaining across multiple ServiceNow modules. Responsibilities: Implement and enhance ServiceNow platform and modules per business requirements. Complete development, configuration and workflow administration to support business processes in the platform. Provide day to day operational support and maintenance including planned maintenance outages. Collect, consolidate and analyze service metrics to facilitate decision making related to service improvements. Conduct unit testing and install new modules, releases and version upgrades. Actively manages the life-cycle of the platform. Monitor and fine tune application to achieve optimum performance levels. Perform assessments and listen to internal customers to understand and anticipate their business needs and determine their priorities in the context of the overall enterprise and strategy Provides analysis of problems while working toward solutions to technical issues. Proactively develop and maintain technical knowledge in a specialized area, remaining up-to-date on current trends and best practices. Requirements: At least 4 years minimum working as a ServiceNow developer Expertise in ServiceNow scripting including JavaScript, Angular JS, Bootstrap and Jelly Script Expertise in Web technologies (Web Services, XML, HTML, CSS, HTTP, etc) Experience using Integration Hub and Flow Designer. Good Understanding of ITIL v3 and its components. Strong analytical, problem solving, organizational and planning skills. End user support including troubleshooting, root cause analysis and permanent resolution of system issues. Ability to work on a cross-functional team to design and implement scalable and sustainable systems. Experience in various ServiceNow Modules with preferred experience in the ServiceNow Workplace Service Delivery

Monster