Job Description

Title : Servicenow DeveloperTier : Tier 3/ Senior Software Engineer
As a ServiceNow Developer your primary responsibility will be to manage and optimize the ServiceNow platform to support the organizations IT Asset Management ITAM with primarily working on implementation of SAM and HAM You will collaborate with cross functional teams to ensure the platform meets business needs and aligns with ITIL best practices
Roles Responsibilities
Creation implementation modification of ServiceNow SAM HAM components
Customize and configure ServiceNow SAM HAM Pro to meet specific organizational needs
Participation in at least two ServiceNow deployment projects specifically ITSM Asset Management and Hardware Asset Management HAM Software Asset Modules SAM
Collaborate with cross functional teams to integrate SaaS applications with ServiceNow SAM Pro
Manage and oversee the entitlement upload process for in scope software publishers
Understand detailed requirements and own code from design implementation test automation and delivery of high quality solutions to our customers
Perform regular reconciliation of deployment details received from integration sources
Scripting JavaScript for different modules for writing Rules Updating creating workflows APIs etcQualificationsBachelors degree in Information Technology Computer Science or related field
5 to 6 years of experience ServiceNow Developer with strong administration development and support skills on ServiceNow SAM HAM
ServiceNow certifications preferred CIS HAM CIS SAM and CSA certified
Strong understanding of ITSM processes and ITIL framework
Excellent problem solving and communication skills
Strong proficiency in JavaScript ServiceNow scripting and other relevant technologies
In depth knowledge of IT Asset Management processes and best practices
ServiceNow Certified System Administrator and Application Developer certifications preferred
Familiarity with Agile development methodologies and ITIL v3 or v4 Certification preferredPreferred SkillsServiceNow administration and development
Experience with ServiceNow SAM and HAM Implementation
Scripting languages such as JavaScript
ITIL best practices
Integration with third party tools
Strong analytical and troubleshooting skills

Virtusa