7+ years of hands-on experience with ServiceNow & ATF
Lead overall testing strategy on ServiceNow ATF
Implement ATFs and setting up test scripts within ServiceNow, Enhance and maintain automated flows
Experience in Testing on ServiceNow instance integrations using REST/SOAP APIs
Experience in testing ServiceNow ITSM Modules (Incident management, Change management, Problem management, Service Catalog, etc.)
Work closely with client\'s development, product owners and test automation teams
Exhibit excellent communication skills, conveying complex technical information to both technical and non-technical audiences.
Demonstrate a flexible and adaptive approach to accommodate changing business needs
Stay updated on ServiceNow features and functionalities
Establish and maintain strong relationships with clients to understand their business requirements, technical needs, and ensure high levels of client satisfaction.
Good to have experience in testing through ServiceNow upgrades
Good to have knowledge & understanding of automation tool like Selenium / Cucumber
Qualifications: ServiceNow CSA certified ServiceNow ATF Expert ServiceNow certification(s) such as Certified Implementation Specialist (CIS) or Certified Application Developer (CAD) is a plus. About Virtusa Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 30,000 people globally that cares about your growth \xe2\x80\x94 one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us. Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence. Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
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