Requirements: A bachelor\'s degree in Computer Science, Information Systems, or a related field (or equivalent work experience) ServiceNow Certified System Administrator (CSA) certification. Minimum 3-5 years\' experience as a ServiceNow System Administrator, including configuration, customization, and integration. Minimum ITILv3 certification and experience with ITSM processes. In-depth knowledge of ServiceNow CSM workspace features, capabilities, and best practices. Experience with ServiceNow integration technologies (REST, SOAP, JSON, etc.) and knowledge of data exchange formats (XML, JSON, etc.). Excellent problem-solving skills and ability to analyze complex business requirements and translate them into technical solutions. Strong communication skills, with the ability to collaborate effectively with technical and non-technical stakeholders. Strong interpersonal and communication skills (verbal and written) A capacity for working with minimal supervision on complex projects with considerable responsibility.
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