Job Description

Education : ITI /Diploma Electrical

Experience : 1 to 2 yrs

Job brief

We are looking for a self-starter Field Service Technician to deliver the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability.

Job Responsibilities :

Providing service and customer support during field visits or dispatches

Managing all on site installation, repair, maintenance and test tasks

Diagnosing errors or technical problems and determining proper solutions

Produce timely and detailed service reports

Document processes

Operate vehicle in a safely manner and use field automation systems

Follow all company's filed procedures and protocols

Cooperate with technical team and share information across the organisation

Comprehend customer requirements and make appropriate recommendations/briefings

Build positive relationships with customers

•Petrol allowance will be given according to per Kilometer.•

NOTE- CANDIDATE MUST HAVE BIKE WITH LICENSE

Job Type: Full-time

Pay: ?15,000.00 - ?20,000.00 per month

Benefits:

• Health insurance
• Internet reimbursement
• Paid sick time
• Paid time off
• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus
• Yearly bonus

Application Question(s):

• How Many Year of service experience

Experience:

• Field service: 1 year (Required)

License/Certification:

• Do you have your own bike with license? (Required)

Expected Start Date: 25/11/2024