Job Description

Job Responsibilities:

• Use various strategies and tools to provide effective solutions to customers' concerns.

• Communicate with clients, engineers, and other technicians to ensure effective service

delivery.

• Promptly follow up on service requests and provide customer feedback.

• Monitor equipment and machinery performance and develop preventative

maintenance measures.

• Conduct quality assurance and safety checks on all equipment.

• Deliver demonstrations to educate customers on safe and effective equipment use.

• Provide recommendations about new features and product improvements.

• Monitor inventory and reorder materials when needed.

• Conduct research and attend workshops to stay abreast of industry developments.

• Write reports and present findings to Managers and Supervisors regularly.

• Apply cross-domain engineering skills, including basic knowledge of Mechanical,

Electrical, and Electronics, to design multi-disciplinary technologies.

Job Requirements:

• An ITI degree is preferred.

• A relevant certificate or license is advantageous.

• A valid driver's license and willingness to travel.

• Excellent active listening and customer service skills.

• Ability to handle multiple requests without being overwhelmed.

• Ability to remain professional under pressure.

• Superb work ethic and a growth mindset.

• Knowledge of MS Office.

Job Types: Full-time, Permanent

Pay: Up to ?18,000.00 per month

Benefits:

• Commuter assistance
• Flexible schedule
• Internet reimbursement
• Leave encashment

Schedule:

• Day shift
• Morning shift

Supplemental pay types:

• Overtime pay
• Performance bonus
• Shift allowance

Experience:

• total work: 1 year (Required)

Work Location: In person