Job description
•We are seeking a Service Coordinator to join our growing team to provide knowledgeable recommendations about our services to clients. The ideal candidate is friendly, compassionate and detail-oriented, with a genuine interest in advocating and ensuring customer satisfaction.•
•Job Title:• •Service Coordinator•
•Employment Type:• •Full-time, on-site•
•Responsibilities:•
• •Assessing clients' needs•
• •Pointing clients towards services, resources and providers that can fulfil their needs•
• •Explaining to clients how our solutions can resolve their pain points•
• •Overseeing job training for the client care team•
• •Resolving issues that arise concerning the delivery of our services•
• •Answering phone calls and emails•
• •Scheduling appointments for our clients•
• •Maintaining and tracking clients' service records•
• •Staying current on new services we develop•
• •Evaluating our services and helping to identify areas of improvement•
Job Type: Full-time
Pay: ?10,337.62 - ?24,421.17 per month
Benefits:
• Cell phone reimbursement
• Paid sick time
• Provident Fund
Schedule:
• Day shift
Supplemental Pay:
• Shift allowance
Experience:
• total work: 1 year (Preferred)
Work Location: In person
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