Service Support Representative
Job Description
We are searching for a detail-orientated, deadline-driven service support to join our growing company.
Service Support's Responsibilities:
• Using various strategies and tools to provide effective solutions to customers' concerns.
• Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively.
• Promptly following up on service requests and providing customer feedback.
• Monitoring equipment and machinery performance and developing preventative maintenance measures.
• Conducting quality assurance and safety checks on all equipment.
• Providing spare parts and documents to service engineers .
• Providing recommendations about new features and product improvements.
• Monitoring inventory and reordering materials when needed.
• Good Knowledge of MS Excel ,MS Word & mailing.
• Writing reports and presenting findings to Managers and Supervisors on a regular basis.
Job Type: Full-time
Pay: From ?15,000.00 per month
Benefits:
• Health insurance
• Provident Fund
Shift:
• Day shift
• Fixed shift
Education:
• Diploma (Preferred)
Experience:
• total work: 1 year (Preferred)
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Job Detail
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Job IdJD3384672
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationRJ, IN, India
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EducationNot mentioned
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ExperienceYear