Service Support Engineer
Job Description
Greetings from Talisman HR Solutions!Join a dynamic team where your expertise in CRM, ERP, and industrial systems will drive impactful solutions. Grow your skills with hands-on training in batching plant software and troubleshooting!Position: Service Support EngineerEducation: Bachelorxe2x80x99s degree/diploma in IT, Computer Science, Electronics, or Mechanical Engineering.
Experience: Minimum of 4 years in a similar role.Work Location- Pune-Occasional travel for on-site service.
Department: Plant Service
Reports To: Country ManagerWorking Hours: Mondayxe2x80x93Friday, 9:00 a.m.xe2x80x935:30 p.m.; Saturday, 9:00 a.m.xe2x80x931:00 p.m.(Half Day)
CTC: Basis Experience and qualification.
Benefits: PF and Insurance, Paid Leaves.Special Skills:
- Proficiency in CRM and ERP systems.
- Basic understanding of industrial software systems.
- Maintain and update customer data in the CRM system.
- Support users in CRM workflows and processes.
- Generate and analyze CRM reports to aid decision-making.
- Manage ERP modules for service, inventory, and maintenance.
- Address ERP-related queries and resolve system issues for the service team.
- Support maintenance and servicing of batching plant systems.
- Develop troubleshooting skills through training under senior engineers.
- Assist in resolving software-related issues in collaboration with service engineers.
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Job Detail
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Job IdJD3589837
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPune, Maharashtra, India
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EducationNot mentioned
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ExperienceYear