Service Sales Incharge
Job Description
q Overall coordination with Service Engineers and coordinate with Customers for Service issues
q Proper allocation of engineer to visit customer
q Prepare and execute new machine installation plan
q Timely MIS
q Timely customer coordination and communication
q Escalation of severe service issues to Service Manager
q Service Engineer Mandays monitoring and optimization
q Control on Travel expense
q Ensure customer visit is done by engineer if required to assess pre-installation situation
q Allocate man power for installation and Service call
q Prepare New Machine Installation Plan
q Ensure Daily reporting is coming from all site engineers
q Ensure Material Arrangement for site during installation
q Verification of travel vouchers and expense of service engineers to Service manager
q Respond to customer query at the escalation situation
Job Types: Full-time, Permanent
Pay: ?20,000.00 - ?22,000.00 per month
Schedule:
• Day shift
• Morning shift
Experience:
• total work: 1 year (Required)
Work Location: In person
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Job Detail
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Job IdJD3572233
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationTN, IN, India
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EducationNot mentioned
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ExperienceYear