Job Description

The Service Sales Executive is responsible for promoting and selling the company's services to existing and prospective clients. The role involves preparing and sending quotations, managing customer inquiries, handling payment collection and follow-ups, utilizing SAP for sales order processing, and maintaining accurate sales records. Basic accounting knowledge and proficiency with computers are essential to successfully carry out these tasks.

Key Responsibilities:

• Sales & Client Management:
• Understand client needs and recommend suitable service solutions.
• Generate leads, identify sales opportunities, and meet or exceed sales targets.
• Build and maintain strong relationships with existing and new clients.
• Communicate effectively with clients to ensure satisfaction and promote repeat business.
• Quotations & Proposals:
• Prepare accurate and timely service quotations in response to client inquiries.
• Ensure that all quotations are consistent with company pricing policies.
• Follow up with clients on pending quotations, negotiate terms and close deals.
• Order Processing:
• Process sales orders using SAP or other CRM systems.
• Ensure timely and accurate entry of orders into the system.
• Coordinate with internal departments (e.g., delivery, customer service) to ensure smooth execution of services.
• Payment Collection & Follow-up:
• Follow up with clients for timely payment and collection of dues.
• Maintain a record of outstanding payments and assist in resolving any payment-related issues.
• Ensure compliance with payment terms and escalate any significant payment delays or issues.
• Account Management & Reporting:
• Maintain accurate records of all sales and client communications.
• Prepare and submit regular sales reports to the management team.
• Analyze customer accounts and sales data to identify trends and opportunities for growth.
• Collaboration & Coordination:
• Work closely with the finance, accounts, and delivery teams to ensure the timely and efficient delivery of services.
• Collaborate with the marketing team to execute campaigns and promotions that align with sales goals.
• Basic Accounting & Computer Knowledge:
• Support basic accounting functions, including invoicing and tracking payments.
• Utilize Microsoft Office tools (Excel, Word, PowerPoint) for report generation, client communication, and document preparation.
• Proficiently use SAP for processing orders, maintaining records, and monitoring payment status.

Required Skills & Qualifications:

• Education : Bachelor's degree
• Experience : Minimum 1-2 years of experience in sales, preferably in service-related industries.
• Technical Skills :
• Proficiency in SAP or similar ERP software.
• Strong computer skills (Microsoft Office, Excel, CRM software).
• Accounting Knowledge : Basic understanding of accounts, invoicing, and payment processes.
• Communication : Excellent verbal and written communication skills.
• Organizational Skills : Ability to prioritize tasks, manage time efficiently, and maintain accurate records.
• Customer-Oriented : Strong focus on customer service and relationship management.
• Problem-Solving : Ability to handle customer queries and resolve issues effectively.
• Negotiation Skills : Ability to negotiate terms and pricing with clients.

Job Types: Full-time, Permanent, Fresher

Pay: ?10,000.00 - ?15,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Provident Fund

Compensation Package:

• Yearly bonus

Schedule:

• Day shift
• Morning shift

Education:

• Bachelor's (Preferred)

Experience:

• Business development: 1 year (Preferred)
• Lead generation: 1 year (Preferred)
• total work: 1 year (Preferred)
• Sales: 1 year (Preferred)

Language:

• English (Preferred)

Work Location: In person