Job Description

About Us Planful is the pioneer of financial performance management cloud software. The Planful platform, which helps businesses drive peak financial performance, is used around the globe to streamline business-wide planning, budgeting, consolidations, reporting, and analytics. Planful recognizes that financial performance management is a team sport, and empowers teams in marketing, finance, accounting, and human resources to plan confidently, report accurately, and optimize outcomes while executing their plan. More than 1,300 customers, including Bose, 23andMe, Boston Red Sox, Five Guys, and Zappos, rely on Planful to accelerate cycle times, increase visibility & productivity, and improve accuracy. Planful is a private company backed by Vector Capital, a leading global private equity firm. Learn more at www.planful.com. Service Operations Engineer Roles/Responsibilities : Operational duties for our cloud-based products - deployments, on-call, incident management. Design and deploy various customer facing Linux and Windows systems and serverless deployments in AWS. Management of container-based architecture (AWS ECS and Kubernetes). Create and deploy scalable monitoring systems. Architect and implement various cloud management automations. Contribute to OS and software packaging and distribution. Write and maintain Ops documentation. Resolve escalations and help prevent reiteration of incidents with process, monitoring and reliability improvements. Contribute and implement DevOps best practices within the group. Work as a member of a cross-functional project team contributing to the technology-based solutions and consult on concept feasibility. Qualifications/Skill Minimum of 5 - 10 years of relevant experience in designing, analyzing, and troubleshooting large-scale distributed systems Hands on experience with infrastructure as code. Preferably expert level at Terraform. Good experience in AWS ECS & Kubernetes and Cloud technologies. Knowledge of Virtualization, Cloud Architecture and Services, Automated Deployments. Strong understanding of web security and protocols HTTP, SSL/TLS, DNS, SQL and networking fundamentals Rich DevOps skills across CI/CD, Builds and Releases, Continuous Integration Tools and frameworks. IT Preferred. Creating and managing the CI/CD pipeline using GitLab or any other tool. Hands on creating and managing Lambda functions in AWS. Log and Monitoring experience on container environments using Logic Monitor/Grafana etc. Configuring CDN in AWS. Must have working experience Windows 2016 operating systems. Expert in Apache, Tomcat, Windows IIS, Active Directory Ability to effectively prioritize and execute tasks in a high-pressure environment. Excellent written, oral, and interpersonal abilities. Hands-on hardware and software troubleshooting experience

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