Service Officer Branch Banking Branch Banking
Year Pune, Maharashtra, India
Job Description
: KRAs:
- Cash Management - Cash/Non-cash transactional activities
- Redress customer needs pertaining to cash, DDs, cheque deposits, general information.
- Maintaining speed and accuracy of transactional processes.
- Sensation of the use of other business opportunities.
- Providing a high-quality experience that will encourage customer loyalty and good word-of-mouth
Speed and accuracy of transaction.
Exploitation of other business opportunities sensed.
Providing quality of experience that will ensure retention and positive word-of-mouth.
EXPERIENCE, QUALIFICATIONS & QUALITITIES
Experience of 1-2 years only. The experience should have been in the front-office of banks.
Graduate.
Well groomed and presentable.
Bilingual proficiency: English and local language
Should have a desire to know and understand financial terminology. Likewise, should be comfortable handling cash.
Computer proficiency a must.
AGE: 22-25 years
OTHERS:
Reporting to: Service Manager / Branch Manager (depending on size of branch)
TARGET:
ADFC, HDFC, Coo-op Banks, Thomas Cook, UAE Exchange
THE ROLE (bold):
REVENUE GENERATION, CUSTOMER ACQUISITION, CUSTOMER RETENTION, COST EFFICIENCY THROUGH PROCESS
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Job Detail
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Job IdJD3438698
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPune, Maharashtra, India
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EducationNot mentioned
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ExperienceYear