Service Officer Branch Banking Branch Banking

Year    CH, IN, India

Job Description

KRAs:


• Cash Management - Cash/Non-cash transactional activities
Redress customer needs pertaining to cash, DDs, cheque deposits, general information.



Maintaining speed and accuracy of transactional processes.




Sensation of the use of other business opportunities.




• Providing a high-quality experience that will encourage customer loyalty and good word-of-mouth


Redress customer needs pertaining to cash, DDs, cheque deposits, general information.


Speed and accuracy of transaction.


Exploitation of other business opportunities sensed.


Providing quality of experience that will ensure retention and positive word-of-mouth.




EXPERIENCE, QUALIFICATIONS & QUALITITIES


Experience of 1-2 years only. The experience should have been in the front-office of banks.


Graduate.


Well groomed and presentable.


Bilingual proficiency: English and local language


Should have a desire to know and understand financial terminology. Likewise, should be comfortable handling cash.


Computer proficiency a must.




AGE: 22-25 years




OTHERS:


Reporting to: Service Manager / Branch Manager (depending on size of branch)




TARGET:


ADFC, HDFC, Coo-op Banks, Thomas Cook, UAE Exchange


THE ROLE (bold):


REVENUE GENERATION, CUSTOMER ACQUISITION, CUSTOMER RETENTION , COST EFFICIENCY THROUGH PROCESS

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Job Detail

  • Job Id
    JD3502024
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    CH, IN, India
  • Education
    Not mentioned
  • Experience
    Year