Job Description

Country:

India Location:

Ecospace Campus 3A, 4th Floor, Outer Ring Road, Bellandur, Bengaluru- 560103### Title - ServiceNow Lead Developer

### Location - Bengaluru

### Job Type - Full time

### About Carrier:

### As a global provider of sustainable building and refrigeration solutions, we are committed to making the world safer and more comfortable for generations to come. From the beginning, we have led in inventing new technologies and entirely new industries. Today, we continue to lead because we keep customers at the center of every product and service we offer and act quickly to exceed their expectations. The Carrier Digital team is reinventing the ways we do business and committing ourselves to work fast, remaining agile, and advancing through experimentation and innovation.

### Key Roles and Responsibilities:

• ### Independently perform the analysis, design, and development of ServiceNow software solutions delivering high-quality and performance to best meet customer needs.
• ### Collaborating with cross-functional teams to identify and prioritize business requirements.
• ### Provide strong technical expertise and collaborate with other IT specialists to rapidly develop and deliver stunning solutions that meet changing business needs.
• ### Perform all necessary discovery and fact finding to fully understand more complex business problems and opportunities and independently execute all assignments.
• ### Advanced scripting of business rules, UI Policies, Client Scripts, ACLs, Workflow Activities, etc.
• ### Analyze and recommend solutions to development and production issues while effectively communicating to the project team, applicable vendors and/or the manager in a timely manner.
• ### Provide advanced support for ServiceNow by troubleshooting, fixing bugs and conducting root cause analysis.
• ### Facilitate and support the rollout of new applications and enhancements in ServiceNow.
• ### Advise functional and administrative teams on design, development and overall ServiceNow best practices.
• ### Provide direction and assistance to less experienced team members.
• ### Staying abreast of emerging trends and technologies in ServiceNow development ensures your success.

### Requirement:

• ### 5+ years of technical experience in Service now
• ### 1-2 years of experience in Service Now HRSD module is preferable.
• ### Excellent communication and organizational skills
• ### Bachelor's degree in computer science or information technology or computer information systems, or a similar field
• ### Self-motivated and a good team player
### Educational Qualifications:

• ### University Degree or equivalent
• ### A minimum of 5 years prior relevant experience
• ### OR
• ### An advanced degree in a related field and a minimum of 3 years experience

### Benefits:

• ### We are committed to offering competitive benefits programs for all of our employees and enhancing our programs when necessary.
• ### Have peace of mind and body with our health insurance
• ### Make yourself a priority with flexible schedules and leave Policy Drive forward your career through professional development opportunities
• ### Achieve your personal goals with our Employee Assistance Program.

### Our commitment to you:

### Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way.

### Join us and make a difference.

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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