Service Manager Branch Banking Branch Banking
Job Description
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Job Role:
Manage the Service Scores of the branch
Responsible for management of day to day operations of the branch.
Ensuring strict adherence to compliance, audit and regulatory requirements.
Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request
Branch Lobby and customer Queue management.
Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit.
Customer complains management and ensuring resolution of all complaints within TAT.
Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC
Job Requirements:
MBA/Graduate
Minimum work exp. - 4 years
Customer service oriented
People Management skills
Good communication abilities Ability to guide and monitor his/her reportees
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Job Detail
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Job IdJD3235678
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMumbai, Maharashtra, India
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EducationNot mentioned
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ExperienceYear