ROLE AND RESPONSIBILITIES :
• Monitoring equipment and machinery performance and developing preventative maintenance measures.
• Promptly following up on service requests and providing customer feedback.
• In depth knowledge of Earthmover and construction equipment service & Maintenance and having working experience on profile of Service manager.
• Communicating with Customers , engineers, and other technicians to ensure that services are delivered on timely basis.
• Assigning service engineers in field to resolve issues in machinery having breakdown.
• Analysing problem in machinery and developing solutions to resolve them.
• Ensure and develop trainings schedule for service engineers, workshop technicians and other service department persons
Qualifications:
• Min. Bachelor's degree in mechanical engineering.
• Prior 5-10 years of working experience in Earthmover and Construction equipment will be preferred.
• Highly analytical mind, with exceptional problem-solving skills and attention to detail.
• Can efficiently handle service engineers and customers queries regarding machine breakdown and can resolve them efficiently.
Job Types: Full-time, Permanent
Pay: ?20,000.00 - ?30,000.00 per month
Benefits:
• Internet reimbursement
• Leave encashment
• Provident Fund
Schedule:
• Morning shift
Supplemental pay types:
• Yearly bonus
Experience:
• Service Manager: 5 years (Preferred)
Work Location: In person
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