Service Management /consultant Specialist/pune,hyd/wealth Personal Banking It:0000khq7

Year    Pune, Maharashtra, India

Job Description


Job descriptionSome careers shine brighter than others.If youre looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.We are currently seeking an experienced professional to join our team in the role of Consultant SpecialistIn this role, you will:

  • Manage the relationship of a selected portfolio of vendors that support WPB - Vendor management
  • Responsible for providing effective third-party risk and supplier management to ensure that HSBC meets its operational, business, and regulatory requirements in order to mitigate any regulatory breaches, monetary penalties and to avoid any damage to shareholder value and reputation/brand image.
  • The role holder is also responsible for driving business performance through effective management of vendor Service Level Agreements
  • Responsible for operational practices, whilst seeking out opportunities to enhance the business relationship and performance
RequirementsTo be successful in this role, you should meet the following requirements:
  • Proven track record in Managing External suppliers, preferably in a financial service environment. Record of being able improve performance of external suppliers. Good understanding of operational risk and controls, preferably gained through experience in front line and risk roles.
  • Proven problem-solving skills with ability to consider alternative and lateral solutions.
  • Highly developed communication and influencing skills. Ability to prioritize and work independently under pressure within a cross-functional team environment to accomplish objectives.Knowledge of the changing regulatory environment. Demonstrable experience of managing operational risk within appetite during operational change and reorganization
  • Experience managing stakeholder relationships and expectations. High proficiency in JIRA/Confluence, Excel, PowerPoint, and Word. Respectful of different cultures, and experience of working with colleagues from across the globe as part of a global team
  • Understand and manage the risks associated with the engagement(s).
  • Identify and track any control deficiencies and performance issues with timely follow up with the Third Party. Action plans are in place to remediate, including escalation to Risk Owner where appropriate.Ensure all data submitted to Archer (in the fields TPEMs can edit is correct to ensure this information is accurate, the risks are managed and reported on appropriately).
  • Ensure understanding of the TPEM role and responsibilities and keep knowledge up to date. While seek help where required through the support channels available
  • Along with the above, manage assigned Third Party engagements effectively to ensure all risk activities (including tasks and metrics) are undertaken accurately and on time with any deficiencies escalated as appropriate; to ensure compliance with the Third-Party Risk Policy and Framework.
Youll achieve more when you join HSBC.www.hsbc.com/careersHSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.Issued by - HSBC Software Development India

HSBC

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Job Detail

  • Job Id
    JD3434987
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Pune, Maharashtra, India
  • Education
    Not mentioned
  • Experience
    Year