Service In Charge
Job Description
We are looking for a dedicated and experienced Service In-charge to lead and oversee the day-to-day operations of our service department at Feroke . The ideal candidate will have strong leadership skills, excellent customer service, and technical expertise in two-wheeler servicing.
Key Responsibilities:
• Oversee the service team and ensure smooth operations of the service department.
• Monitor and manage customer service queries, complaints, and feedback.
• Maintain high standards of service quality and customer satisfaction.
• Ensure adherence to safety and service protocols.
• Supervise service schedules, repairs, and routine maintenance tasks.
• Manage team performance, conduct training, and develop staff skills.
• Liaise with sales, parts, and other departments to streamline operations.
• Maintain records, service logs, and ensure timely reporting.
• Address customer issues and escalate them to higher management when necessary.
Job Type: Full-time
Pay: ?15,000.00 - ?20,000.00 per month
Benefits:
• Cell phone reimbursement
• Health insurance
• Paid sick time
• Paid time off
• Provident Fund
Schedule:
• Day shift
Supplemental Pay:
• Performance bonus
Experience:
• total work: 1 year (Preferred)
Work Location: In person
Application Deadline: 25/11/2024
Expected Start Date: 31/12/2024
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Job Detail
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Job IdJD3482393
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKL, IN, India
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EducationNot mentioned
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ExperienceYear