Service Executive
Job Description
• Serve as the primary point of contact for customers regarding solar system service issues, including maintenance and repairs.
• Provide prompt, courteous, and professional customer service via phone, email.
• Guide customers on system performance and operational best practices to maximize energy production.
• Coordinate with the installation team to ensure proper installation and commissioning of solar systems.
• Conduct post-installation and ensure systems are working as expected.
• Monitor the performance of solar energy systems remotely.
• Diagnose and resolve technical issues related to solar panels, inverters, batteries, and other system components.
• Coordinate with technical teams to perform necessary repairs or replacements.
• Prepare reports on system performance and maintenance activities for internal use and customer communication.
• Ensure compliance with industry standards, company policies, and safety regulations.
Job Type: Full-time
Pay: ?25,000.00 - ?30,000.00 per month
Schedule:
• Day shift
• Morning shift
Supplemental Pay:
• Performance bonus
• Yearly bonus
Experience:
• total work: 1 year (Preferred)
Work Location: In person
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Job Detail
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Job IdJD3504319
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationGJ, IN, India
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EducationNot mentioned
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ExperienceYear