Service Executive
Job Description
Key Responsibilities:
• Respond to customer inquiries via phone, email, chat, or in-person in a timely and professional manner.
• Handle and resolve customer complaints and service issues, escalating complex cases to higher management if necessary.
• Monitor and evaluate service performance metrics, providing feedback to improve service delivery.
• Build and maintain strong relationships with clients, understanding their needs and preferences.
• Maintain accurate records of customer interactions, issues, and resolutions in the CRM system.
• Ensure compliance with company policies, procedures, and regulatory requirements in all service interactions.
• Work closely with team members and other departments to ensure seamless service delivery.
Job Type: Full-time
Pay: Up to ?25,000.00 per month
Schedule:
• Day shift
Work Location: In person
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Job Detail
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Job IdJD3383020
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationGJ, IN, India
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EducationNot mentioned
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ExperienceYear