Job Description

DATOMS is an IoT software platform that streamlines asset management and operations for equipment manufacturers, leasing and rental companies, and enterprises utilising machine learning, artificial intelligence, and the internet of things. Our scalable solution can be customised to meet the unique needs of each client and is trusted by top companies around the globe.

Job Summary:

The Service Engineer (SE) will be responsible for meeting the daily service maintenance and repair needs of the customer's equipment. Establish and maintain proper business relationships with customers and peers as well as performing necessary administrative duties as required and other duties as assigned.

Essential Job Responsibilities:

The SE performs the major functions listed below. The position may require additional duties/responsibilities that may not be outlined below, and specific functions are subject to change.

• Basic troubleshooting, installation, maintenance and repair on designated equipment.
• Completing Preventative Maintenance and field modifications.
• Ordering and managing repair parts cycle times.
• Keeping up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner.
• Maintaining daily communications with customers to ensure resolution and proper follow-up.
• Maintaining tools and test equipment and ensuring they are properly calibrated.

Qualifications & Requirements:

The following qualifications are the minimum requirements necessary to successfully perform this role. However, any equivalent combination of experience, education and training, which provides the necessary knowledge, skills and abilities, would be acceptable, subject to any legal and/or regulatory requirements.

• ITI+Diploma Degree in Electrical, Electronics and Mechanical.
• Valid driver's license and good driving record is required.
• Preferably male candidate.

Should be localize from Bangalore and should have two wheeler vehicle .

• Proven record of being reliable and accountable for all aspects of their job.
• Proficient level of computer skills including MS Word, PowerPoint and Excel.
• Excellent analytical, interpersonal and communication skills with the ability to communicate complex technical issues in an easy to understand manner.

Job Type: Full-time

Pay: ?100,000.00 - ?300,000.00 per year

Benefits:

• Flexible schedule
• Health insurance
• Leave encashment
• Life insurance
• Provident Fund

Schedule:

• Day shift
• Fixed shift
• Monday to Friday

Supplemental pay types:

• Performance bonus
• Quarterly bonus

Education:

• Diploma (Preferred)

Experience:

• Service Engineer: 3 years (Required)

Location:

• Kanpur, Uttar Pradesh (Required)

Willingness to travel:

• 50% (Required)

Work Location: In person