Job Description

: : We are looking for a highly motivated and technically proficient Service Engineer to provide technical support and service for solar systems installed at residential and commercial sites in Ahmedabad. As a Service Engineer, you will be responsible for trou bleshooting, diagnosing, and resolving technical issues related to solar energy systems. Your expertise will play a crucial role in ensuring the smooth functioning and optimal performance of our solar installations. Responsibilities: . Respond promptly to service requests from residential and commercial customers regarding solar system issues. . Conduct thorough inspections and diagnostics to identify the root causes of system malfunctions or underperformance. . Perform repairs, replacements, and maintenance ac tivities on solar panels, inverters, batteries, wiring, and other system components. . Coordinate with the installation team to rectify any installation - related issues that may impact system performance. . Collaborate with the sales and customer service teams to address customer queries and provide technical guidance as needed. . Maintain accurate records of service activities, including detailed reports on system inspections, repairs, and replacements. . Stay updated with industry trends, product advancements, and best practices to enhance technical knowledge and skills. . Adhere to safety guidelines and practices while working on solar energy systems. . Ensure customer satisfaction by providing timely and efficient service, resolving issues effectively, and delivering exceptional customer support. Qualifications and Skills: . Degree or diploma in Electrical/Electronics Engineering or a related field. . Previous experience in servicing and troubleshooting solar energy systems is highly desirable. . Strong understanding of so lar energy principles, including PV modules, inverters, batteries, and electrical systems. . Proficient in diagnosing and resolving technical issues related to solar energy systems. . Familiarity with relevant tools, equipment, and software used in the solar e nergy industry. . Excellent problem - solving and analytical skills to identify and resolve complex technical problems. . Effective communication skills to interact with customers and provide clear explanations of technical concepts. . Ability to work independentl y and prioritize tasks in a fast - paced environment. . Strong attention to detail and commitment to delivering high - quality service. . Valid driver\'s license , 2 wheeler and willingness to travel to customer sites in Ahmedabad

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