Job Description

The Software Engineer II role, is a service engineering position that combines software and systems engineering to maintain and run cloud-scale, distributed, fault-tolerant systems. Our team ensures that our services and products have reliability and uptime to meet the needs of our ever-growing customer base in a mission critical industry.

Day to day working with other team members on a variety of tasks from Tape Libraries ( Enterprise/LTO), PowerShell, Automation, monitoring, incident management, completing capacity and deployment-based service planning, defining monthly and weekly activities like patch & vulnerability management, Cluster, Server Troubleshooting, and playing a pivotal role in our major incident response team should an incident impact the availability or reliability of Xarchive

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities
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• Works with appropriate stakeholders to determine user requirements for a set of features.
• Contributes to the identification of dependencies, and the development of design documents for a product area with little oversight.
• Creates and implements code for a product, service, or feature, reusing code as applicable.
• Contributes to efforts to break down larger work items into smaller work items and provides estimation.
• Acts as a Designated Responsible Individual (DRI) working on-call to monitor system/product feature/service for degradation, downtime, or interruptions and gains approval to restore system/product/service for simple problems.
• Remains current in skills by investing time and effort into staying abreast of current developments that will improve the availability, reliability, efficiency, observability, and performance of products while also driving consistency in monitoring and operations at scale.

Qualifications
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Required Qualifications: • Bachelor's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
+ OR equivalent experience.
• Expertise in tape library technologies, including hardware, software, and configuration best practices.
• Proven track record of troubleshooting complex issues related to nodes, servers, storage systems, and network infrastructure.
• Strong proficiency in scripting and automation, with hands-on experience in PowerShell, Python, or similar languages.
• Deep technical and analytical skills, with the ability to perform root cause analysis, trend analysis, and implement proactive solutions.

Other Requirements: • Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
+ Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.

Preferred Qualifications: • Bachelor's Degree in Computer Science
+ OR related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript,
+ OR Python
+ OR Master's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
+ OR equivalent experience.
• A successful candidate must have at least 10+ years of experience working with mass storage in Enterprise environment.
• Should have strong IT operations background in mid to enterprise size environments and have experience in driving efficiency & automation projects.
• Experience working with trend analysis, metric design, and monitoring.
• Cross-group project experiences preferable



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Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.