Job Description

No. of Position: 01 Major role: Experience of working on Rubber Molding Compression & Injection is must. Hydraulic Circuits Knowledge is most preferred. Flexible to travel Pan India on short Notice. Other roles:

• To attend and resolve customer complaints.
• To do the installation as per schedule.
• To ensure correctness of the machines
• To collect, analyze customer feedback and identify, initiate appropriate actions.
• Receive the Customer Complaint by phone call, visits, emails etc.
• Using various strategies and tools to provide effective solutions to customers\' concerns.
• Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively.
• Promptly following up on service requests and providing customer feedback.
• Monitoring equipment and machinery performance and developing preventative maintenance measures.
• Conducting quality assurance and safety checks on all equipment.
• Delivering demonstrations to ensure that customers are educated on safe and effective equipment use.
• Providing recommendations about new features and product improvements.
• Monitoring inventory and reordering materials when needed.
• Conducting research and attending workshops to remain abreast of industry developments.
• Writing reports and presenting findings to Managers and Supervisors on a regular basis.No

Job Types: Full-time, Regular / Permanent Salary: From 918,000.00 per month Benefits:

• Cell phone reimbursement
• Health insurance

Schedule:

• Day shift

Supplemental pay types:

• Yearly bonus

COVID-19 considerations:
Yes, Daily Temperature Checking, Sanitized office, Mask Compulsory Education:

• Diploma (Preferred)

Experience:

• total work: 3 years (Required)
• work: 2 years (Preferred)