We're Hiring! Service EngineerMale Candidates only ( Preference Chennai Location )Location : ChennaiQualification : ITI/DIPLOMA /B TECH (EEE)Experience : 6 months to 2 YearsAre you a tech-savvy problem solver with excellent communication skills? Join our dynamic team as a Service Engineer and help us deliver top-notch support to our valued customers!Key Responsibilities:Provide technical assistance via phone, email, or chat.Troubleshoot hardware, software, and network issues.Install, configure, and maintain software and peripherals.Document technical support cases and resolutions.Collaborate with internal teams to resolve escalated issues.Train and guide customers on system usage.Ensure high customer satisfaction through effective support.Participate in product testing and provide feedback.Skills & Qualifications:Strong understanding of computer systems, mobile devices, and software applications.Experience troubleshooting technical issues.Excellent communication skills (verbal & written).Ability to multitask and perform well under pressure.Familiarity with ticketing systems and remote troubleshooting tools.Customer-focused attitude with a knack for problem-solving.Relevant technical certifications (e.g., CompTIA A+, Network+) are a plus!If you're passionate about tech support and eager to make a difference, we want to hear from you!Apply now and be part of our growing team!
Expertia AI Technologies
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