Service Desk Customer Support Voice Pune
Job Description
Greetings, We are hiring for Service Desk role for a Leading MNC in Pune. Our Client is an Indian multinational information technology company that provides business consulting, information technology and outsourcing services. ROLE : SERVICE DESK (Customer Support Voice) LOCATION : Pune JOB DESCRIPTION : Managing one or more customer service or service desk functions. Acting as a point of contact to support service users and customers reporting issues, requesting information, access, or other services. Delivering customer service through multiple channels including human, digital, self-service, and automated. Requirements Qualification : Graduate with 15 years of formal education Shift : 24*7 Location : Pune Experience : 0-5 years of Experience in BPO Voice If experience than must have: Minimum 1 year of Customer Support Expereince Must have experience of Microsoft Outlook 365, Bit Locker & Active Directory, internet issues, bluescreen issues. Also must have experience in Laptop/Desktop Troubleshooting & VPN Installation 5 days working, 2 rotational week off. work from office Benefits Location:: Pune Skill set :: Technical Service Desk(Voice)-L1 and L2 Support. 0 to 5yrs Customer support exp, salary upto 6 lpa Process incentive and IJP
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Job Detail
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Job IdJD3210748
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPune, Maharashtra, India
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EducationNot mentioned
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ExperienceYear