Service Desk
Job Description
Must Have:
People Management Skills - Service Desk Operations experience - Excellent English language voice and written com skills Basic Infra L1 experience (windows, network , office 365, MS Dynamics, Bomgar ,Snow etc ) Willingness to work in 24/7 ops incl night shifts and weekends IT/Application Service Desk agent experience using Genesys /CISCO voice platforms ITIL V4 Foundation - Infrastructure technical support experience - Willingness to work in night shifts and weekends
Good to have:
- CompTIA A+, N+, ITIL Foundation certification - Excellent communication skills
Desired Candidate Profile
Qualifications :BACHELOR OF ENGINEERING
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Job Detail
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Job IdJD3530920
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationTS, IN, India
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EducationNot mentioned
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ExperienceYear