Service Desk
Job Description
Company OverviewWe are the force behind the meteoric rise of India\'s leading telecom operator Jio with 400 Million+ customers. We have powered an exhaustive list of digital apps & services delivering functionality, usability, engagement, scale, and loyalty. Our solutions serve both B2C and B2B customers and encompass an end-to-end 5G solution, AI/ML platforms, cloud-native OSS platforms, and sophisticated BSS solutions. Headquartered in Navi Mumbai, Maharashtra, Jio offers innovative services in the Media & Telecommunications industry. Visit for more details.Job OverviewWe are seeking a Junior Service Desk professional to join our team in Navi Mumbai. As a Full-Time employee, you will play a crucial role in providing customer service and technical troubleshooting support to our clients. This position requires a passion for solving problems and delivering exceptional service to ensure customer satisfaction.Key Responsibilities:Responsibilities:
- Service Desk Call taking profile.
- Systematic problem-solving skills, with the ability to think.
- Excellent in analytical thinking for translating data into informative visuals and reports.
- Adaptable to change.
- Quick Learner Open learn and work on new technologies and products
- Location
- Preferred location
- Current Co
- Experience
- Current CTC
- Expected CTC
- Notice Period
- Offer in Hand
- Highest Education
- SSC %
- HSC %
- Graduation %
- University Name
Expertia AI Technologies
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Job Detail
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Job IdJD3462926
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMumbai, Maharashtra, India
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EducationNot mentioned
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ExperienceYear