Service Desk L1Who We Are:Base8 provides technology and business consulting services to companies throughout the US and Canada under the XOverture, Cure8, and Forte brands. We like to work with businesses that are serious about scaling, risk management, and developing mature processes - ones that are looking for a modern, sophisticated, trustworthy, friendly, high-quality (yet still affordable) technology and business partner.Who You Are:This position will be Remote, but you will be working closely with the United States and Canada teams through video chat, instant messaging, e-mail, phone, and our software. It is essential that you have excellent communication skills in English, both written and oral. We are a fast-paced company expanding rapidly, and we are seeking team members who will share our vision for the future and work collaboratively to accomplish Base8\'s goals. We pride ourselves on providing superior service to our clients, which includes attention to detail, following the processes in place, and being able to adapt to various situations.Position Overview:We are seeking a motivated and enthusiastic individual to join our IT Service Desk team as a fresher. This entry-level position offers an excellent opportunity for recent graduates or individuals with limited experience to gain valuable skills and kick-start their career in IT support.As a Service Desk Specialist, your primary duties and responsibilities include the following. Other duties may be assigned.
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