Service Desk Engineer
Year Bengaluru, Karnataka, India
Job Description
About this opportunity
This job role is responsible for the coordination, support, management and execution of reactive maintenance activities to ensure that services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels!- We believe in trust ? we trust each other to do the right things!
- We believe in taking decisions as close to the product and technical expertise as possible.
- 1st Level Fault Management/ Troubleshooting, Monitor network and servers, Event management.
- Incident management, Remote site access control.
- Help onsite engineers to check and resolve issues with the equipment, take cautious decision to ensure that the down time is as short as possible.
You will bring
- Ericsson knowledge, Delivering results & meeting customer expectations.
- Working with people, Manage instructions & procedures, Applying expertise & technology.
Key Qualification:
- Education: Academic degree, minimum on bachelor level, in engineering (IT, Telecom)
- Experience: 1 -3 years.
Why Join Ericsson?
At Ericsson, you?ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what?s possible. To build never seen before solutions to some of the world?s toughest problems. You?ll be challenged, but you won?t be alone. You?ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.What Happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like. Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we nurture it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more. Primary country and city: India (IN) || India : Karnataka : BangaloreReq ID: 714301
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Job Detail
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Job IdJD3076834
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationBengaluru, Karnataka, India
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EducationNot mentioned
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ExperienceYear