Service Desk Associate
Year Uttar Pradesh - Bangalore, Karnataka, India
Job Description
Hi all, we have a job opening for one of our Japanese multinational information technology (IT) service and consulting company:Location: Bangalore/Noida
Exp: 1.5+ yrs
Shift: US Night ShiftMandate skill:
1. Excellent communication skills
2. Experience in ITIL, basic troubleshooting. (Hardware & Software)
3. International inbound call handling experience (preferably UK/US).
- Helpdesk Associate at Grade-4 position in Service Desk
- Must be a Graduate.
- Good communication skills with 6+ months of international calling experience
- Good comprehension & writing skills
- Must possess excellent customer handling skills
- Should be comfortable to work in rotational shift with 24x7 support window
Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure.
Good troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc.How to apply:You can share your resume at sumit.sourabh@cielhr.com
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Job Detail
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Job IdJD3490187
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationUttar Pradesh - Bangalore, Karnataka, India
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EducationNot mentioned
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ExperienceYear