Service Delivery Officer Rl Emerging Market (rl Em) Service

Year    RJ, IN, India

Job Description

Service Delivery Officer


JOB ROLE : o Handling personalized service requests of customers. o Generation of timely business MIS. o Ensuring strict adherence to compliance, audit and regulatory requirements for customer segment. o Coordination with CPC/RPC/Investment desks for acco


Description for Internal Candidates


JOB ROLE :

• Handling personalized service requests of customers.
• Generation of timely business MIS.
• Ensuring strict adherence to compliance, audit and regulatory requirements for customer segment.
• Coordination with CPC/RPC/Investment desks for account opening of customers.
• Managing complaints of customers and ensuring their resolution within TAT.

JOB REQUIREMENT:

• Developing and maintaining banking relationships with a select group of high net worth customers
• Excellent communication skills with customer service orientation
• Courteous and polite.
• Good knowledge of Microsoft excels.

Understanding of banking norms and processes.


Same Posting Description for Internal and External Candidates

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Job Detail

  • Job Id
    JD3376676
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    RJ, IN, India
  • Education
    Not mentioned
  • Experience
    Year