:Service Delivery Officer-BRANCH BANKING-Branch BankingSurat, Gujarat, IndiaJOB DESCRIPTIONJOB ROLE :\xc2\xb7 Handling personalized service requests of customers.\xc2\xb7 Generation of timely business MIS.\xc2\xb7 Ensuring strict adherence to compliance, audit and regulatory requirements for customer segment.\xc2\xb7 Coordination with CPC/RPC/Investment desks for account opening of customers.\xc2\xb7 Managing complaints of customers and ensuring their resolution within TAT.JOB REQUIREMENT:\xc2\xb7 Developing and maintaining banking relationships with a select group of high net worth customers\xc2\xb7 Excellent communication skills with customer service orientation\xc2\xb7 Courteous and polite.\xc2\xb7 Good knowledge of Microsoft excels.Understanding of banking norms and processes.
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