Service Delivery Officer Branch Banking Branch Banking

Year    Ahmedabad, Gujarat, India

Job Description


: Posting Description for Internal Candidates
Service Delivery Officer
Short Description for Internal CandidatesJOB ROLE : Handling personalized service requests of customers. Generation of timely business MIS. Ensuring strict adherence to compliance, audit and regulatory requirements for customer segment. Coordination with CPC/RPC/Investment desks for acco Description for Internal CandidatesJOB ROLE :\xc2\xb7 Handling personalized service requests of customers.\xc2\xb7 Generation of timely business MIS.\xc2\xb7 Ensuring strict adherence to compliance, audit and regulatory requirements for customer segment.\xc2\xb7 Coordination with CPC/RPC/Investment desks for account opening of customers.\xc2\xb7 Managing complaints of customers and ensuring their resolution within TAT.JOB REQUIREMENT:\xc2\xb7 Developing and maintaining banking relationships with a select group of high net worth customers\xc2\xb7 Excellent communication skills with customer service orientation\xc2\xb7 Courteous and polite.\xc2\xb7 Good knowledge of Microsoft excels.Understanding of banking norms and processes.Same Posting Description for Internal and External Candidates

Kotak Mahindra Bank

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Job Detail

  • Job Id
    JD3494213
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Ahmedabad, Gujarat, India
  • Education
    Not mentioned
  • Experience
    Year