Service Delivery Manager

Year    MH, IN, India

Job Description

Pune, India


Technical Project Management


BCM Industry


18/07/2024


Req. VR-106345



##### Project description

The goal is to demise Odyssey and GitLab and switch to DevCloud build toolchain.

The team comprises the following functional areas:

• Build & Deploy DevOps toolchains (Odyssey and CS GitLab)
• Security scanning
• Collaboration Tools
• Software Governance


These functions are supported by various systems and applications used by engineers to build and deploy their internally built and vendor applications while meeting all regulatory requirements.

There are two Build & Deploy DevOps toolchains: Odyssey and GitLab, with Odyssey covering approximately 80% of applications and GitLab covering the remaining 20%. There are seven approved supported deployment tools (which are maintained outside of this team), and Odyssey and GitLab will call these tools to deploy artifacts onto a target environment. The goal is to demise Odyssey and GitLab and switch to DevCloud build toolchain.
##### Responsibilities


lead the delivery of the service,


manage the risk, dependencies, quality and change at project level


drive effective project governance to stay in line with scope and timelines


liaise with project stakeholders, gaining go forward decisions and signoffs


allocate, utilize and direct personnel resources to drive projects to completion


prepare reports about progress to the higher managers


##### Skills


Must have


5-6 years of relevant experience


Excellent written and verbal English language skills


Very good communication , presentation and stakeholder management skills and experience


Experience in Service management processes (Service Mgmt, PM.)


ITIL Foundation Certificate


Ability to work well in high pressure situations while coordinating resources across various teams, managing difficult discussions and leading meetings with IT technology Leads


At least three years of experience working in the IT industry


Nice to have


Scrum


##### Other


Languages


English: C1 Advanced


Seniority


Senior

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Job Detail

  • Job Id
    JD3397315
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    MH, IN, India
  • Education
    Not mentioned
  • Experience
    Year