As a Service CRM Specialist for the automobile industry, you will be responsible for managing customer interactions, enhancing customer satisfaction, and improving customer loyalty for the service department of an automotive dealership. This role requires a strong focus on maintaining relationships with existing customers, ensuring that their service needs are met, and optimizing customer service operations. You will use CRM software to track service history, appointment scheduling, feedback, and service-related communications.
Job Types: Full-time, Permanent
Pay: ?15,000.00 - ?20,000.00 per month
Benefits:
Cell phone reimbursement
Food provided
Provident Fund
Schedule:
Day shift
Supplemental Pay:
Performance bonus
Work Location: In person
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